
In scientific research, the data collection process forms the foundation of the study. Among the most widely used methods across a broad spectrum of fields—from social sciences to health sciences, from education to marketing—are survey techniques. Survey methods enable the systematic acquisition of standardized and comparable data from large populations. The flexibility of this approach allows for the collection of both quantitative data and, in some cases, qualitative data. Surveys are particul
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Usability is defined as the ease with which a product, system, or service can be used by specific users to achieve specific goals with effectiveness, efficiency, and satisfaction, as stated in the ISO 9241-11 standard. This definition does not view usability as merely a matter of technical functionality; it also incorporates the user’s perception and context of use. Effectiveness refers to the accuracy and completeness with which users achieve specified goals; efficiency denotes the effectivenes
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