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e-Devlet Kapısı is an online platform that provides public services to citizens of the Republic of Türkiye, digital institutions and the private sector from a single point, fast, securely and without interruption. Launched in 2008, system has expanded its scope over time, integrating hundreds of public institutions and migrating thousands of public services to the digital environment. Regarded as Türkiye’s digital face, the e-State Kapısı aims to facilitate access to public services through its